Return Service

At RCKidz, we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you are not happy with your RC toy, we offer a hassle-free return policy within 30 days of receiving your order. The item must be in its original, unused condition and include all packaging, accessories, and documentation. To initiate a return, simply contact our customer support team with your order details, and we will provide instructions for shipping the product back. Please note that return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.

Once we receive your returned item, our team will inspect it and process a refund within 5-7 business days. Refunds will be issued to the original method of payment used during purchase. If the returned product shows signs of use or is incomplete, we may offer a partial refund or decline the return. At RCKidz, we strive to make the return process as smooth as possible to ensure that you are always confident in shopping with us.